Customer Support Specialist

Summary

I have a passion for helping people, solving their problems and making them feel special. I apply my passion into my profession and during the last 5 years as a customer support representative, I have learned the key points in order to solve an issue in the quickest way, and in the same time making the customer feel special and well treated.
Language: English (Native) French (Fluent)
Skills
- Customer support and Back Office Representative
- Knowledge in several systems for mail, chat, CRM and telephone service-systems (Help Scout, Fresh Desk, Shopify, WordPress. However,
I remain open to learning new tools at your preference.
- Experience in stressed environments, handling complaints and solving issues via chat, telephone and email.
- Tracking packages , processing new orders, refunds etc.
I am extremely organized, tech-savvy and a stickler for details. I am a very fast learner with a firm belief in continual self-development. Excellence is my watch word and I am committed to exceeding expectations.
I am looking for a long-term career opportunity with a company that is committed to an inclusive work-life balance, and that promotes a culture of respect, kindness and transparency. One great strength of mine is that I excel at multitasking - and I do it with a smile!
I am poised to take on your projects immediately and I am looking forward to discussing with you about your job offer.
Let's get started! You won't regret it!

Expectations

I am looking for a long-term career opportunity with a company that is committed to an inclusive work-life balance, and that promotes a culture of respect, kindness and transparency.

Employment Preferences
  • Aberdeen, Saskatchewan, Canada
Expected Base Salary

*,*00 USD

Academic Degree
Experience

Total Professional Experience

5 years
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Contacts

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