Customer Success Specialist

Summary

Professional with 9+ years of experience in startups, B2B and SaaS business. Solid experiences in Customer Success, Project Management and team leadership, with background on Product Management and Engineering. Passionate about technology and innovation, I found my purpose where CS and Product come together, combining expertises and relying on data to empower customers and businesses. Looking for new challenges on Customer Success area, in collaborative and learning environments, to deliver real value through close and strategic relationships.

Expectations

Dynamic, plural environments with constantly learning motivate me. Passionate about technology and innovation. B2B and SaaS companys are on my confort zone.

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

**0 USD/hr

Academic Degree

Experience

Skills

• Customer Success Manager
• CRM
• Project Management
• Team Leadership
• Digital Product Management
• Agile Methodologies
• Scrum
• Kanban
• BPM Process Management
• Data Analysis
• KPIs
• OKRs
• Presentations
• Storytelling
• Microsoft Office Suit
• Google Workspace
• Team Work