Customer Success Manager

Summary

Promoted to Process Engineer at an electron microscopy lab in the semiconductor industry prior to taking leave to accompany my partner as he works as a travel nurse. My strong communication, organizational, and processing skills made me a natural team leader and liaison with engineers. Through my work, graduate studies, and undergraduate work, I have expertise in the use and training of analytical instruments.
As technical team lead for the Atomic Layer Deposition Oxide (ALD Ox) dedicated FIB-(S)TEM team, I created training documents, trained team members, collaborated with engineers to produce accurate and repeatable results on new and ongoing projects.

Expectations

I'm a driven and self-motivated employee looking to expand my skillset and take on a different type of challenge. My experience is hands-on and technical - I'd like to transfer my leadership, communication, and technical skills to a remote position that is more inter-personal or customer facing.

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• Technical Training
• Leadership
• Communication
• FIB-SEM
• Electron Microscopy
• Project Management
• Customer Success
• Analytical
• Instrumentation
• Product Management