Customer Success Manager
America/New_York - EST / EDT
Summary
Proactive Customer Success Manager with over 2 years of Account Management and 5 years of Customer Service experience with extensive knowledge in Startup Experience, SaaS sales, Customer Relationship Management, Customer Support, and Project Management. Focused on greatly improving the quality of peoples lifestyles through unsurpassed care, service, and creative problem-solving. Thrives in an environment that is both data-driven and analytical with unfamiliar challenges. Able to quickly adopt new technology and skills in fast-paced environments.
Expectations
My expectation for my new job would include the following:
A company that values diversity, attention to detail, integrity, and providing exceptional customer support.
This company would also support career development, tuition reimbursement, as well as mentorship.
I prefer a remote position but am open to hybrid roles.
Employment Preferences
Expected Base Salary
**,000 USD
Expected Hourly Rate
** USD/hr
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Account Management
- Customer Relationship Management
- Project Management
- Customer Onboarding
- Support
- Business Insights
- Data Analysis
- Problem-Solving
- Troubleshooting
- Call Center
- Employee Training
- Software
- Monday
- Chorus
- DocuSign
- Excel
- Google Meet
- Google Suite
- HubSpot
- Humanity
- Mac OS
- Slack
- Salesforce
- SQL
- Trello
- Zendesk
- Zoom
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