Customer Success Leader

Information Security Specialist Mumbai, Maharashtra, India

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Summary

I have worked in Information Technology for more than 19 years in very different roles like email system and IT security etc. I have held roles in engineering and technical support, as an individual contributor, a team leader, and a manager. As an ops lead, I try to provide my team with the tools and support they need to be effective and productive, while also helping them to progress their skills and achieve their career goals. I work to maintain trust, with my team and my management, providing clear guidance on business objectives, and transparent, accurate reporting on progress towards those goals.
I strive to always give my best to the work that I do, establish and maintain trusted relationships, and work efficiently and effectively. My primary strengths are my technical skills, and my ability to adapt to change. I strive to keep my skills sharp and current, and to continually improve and learn. I am comfortable as a leader, or an individual contributor, and I am often directly involved in the work my team performs