# Customer success # ITSM # IT delivery # RPA # Audits # ITIL # IT Ops


Review of my credentials will confirm that I am capable of serving catalyst for achieving Business objectives and organic growth through effective contribution. I possess close to 11+ years of enriched experience in the areas of in implementation of IT & Business process i.e configuration ,service catalogue , CI audits , release management across various organizations to achieve critical key objectives set by leadership team. My goal is to transit my enthusiasm, creativity and experience into a position where I continue to provide the strategic and tactical leadership to retaining valued customer of org through servant leadership.
Adding to above, have completed ISO audits for 20+ sites in APAC & BENELUX region, created change strategy, successfully turnaround of unstable IT process into governed and robust one through IT best practice.


Looking for a challenging career in IT Operation, Service/Client Delivery Management, ITSM Consulting & Operations management, customer success management.

Employment Preferences
Expected Base Salary

*,*20,000 INR / year

Academic Degree

Total Professional Experience

11 years

Startup Experience

5 years

Big-Tech Companies

8 years

Enterprise Experience

11 years
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