Customer Success Director

Summary

Senior Business Consultant with 12+ years (8 yrs. Enterprise Professional Services and Customer Engagement) experience leading teams and large-scale digital initiatives for Fortune 500 companies with a successful track record in delivering measurable results, Key Performance Indicators (KPIs) improving workflow processes, managing product offerings, increasing digital growth, and retention.
Deep understanding of research and analytics to improve the enterprise customer experience and product value. Extensive client business experience serving multiple sectors in eCommerce, Finance, Technology, Media, and Publishing.

Expectations

I am excited by the opportunity to work with an innovative, successful, and established company in the technology industry. In my next role, I am looking to show leadership, expand my professional skills and expertise, and have growth opportunities within the organization. I look forward to utilizing the experience as a Senior Business Consultant in SaaS technology to help grow and retain the organization's client base by actively engaging clients and helping them meet their business objectives based on the enterprise platform's capabilities!

Employment Preferences
Expected Base Salary

**0,000 USD / year

Academic Degree
Experience

Total Professional Experience

20 years

Startup Experience

1 year

Big-Tech Companies

no experience

Enterprise Experience

8 years
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Contacts

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