Customer Success

Summary

Detail-oriented Customer Success Manager who managed accounts, trained clients, and increased adoption of Microsoft products in
Enterprise, Education, Healthcare, Government, and SMB. Proficient with Microsoft Office Suite and CRM tools. I have coordinated, planned, organized, and executed trainings for over 100 accounts in multiple time zones and languages across the globe which increased adoption and usage of Microsoft products. Worked closely with Account Executives to increase usage, upsell, and was a trusted advisor for clients. Assisted organizations with their technology transformation and integration from beginning to end.

Expectations

I would like a place where I can continue to grow my skills, learn new things, and have great co-workers.

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• Customer Relationship Manager
• Customer Focused
• Account Planning
• Account Management
• Product Adoption
• Instructor-led Training
• Excellent Collaborator