Customer Service Specialist

Summary

I am a customer service support personnel with 4 years of experience in customer service delivery, engagement, and experience. Throughout the years i have been in the customer service industry, i have been able to migrate thousands of customers from manually leaving their homes to transact in financial institution buildings to the digital sphere.
I have also been actively engaged in responding to customers' complaints and inquiries through chats, calls, emails. I have been actively using basic CRM tools, Microsoft suites, outlook, slack, canvas, and zoom. I am also a virtual assistant and i can do basic data entry roles, schedule meetings, calendar management, and research.

Thank you for the consideration of this opportunity

Expectations

I am looking for an opportunity where i can learn, grow and advance my career professionally

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Academic Degree

Experience

Skills

• Customer Support
• Customer
• Customer Service
• Virtual Assistant
• Microsoft
• Emails
• Result-oriented
• Problem Solving
• Attention To Details
• Email Management
• Scheduling
• Chats
• Phone
• Data Entry
• Transcription