Customer Service representative

Administrative, Assistance & Office Support Professional Onitsha, Anambra, Nigeria

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Summary

Hello! I'm a virtual assistant with a diverse range of skills and experience in various areas such as transcription, data entry, email, chat and phone support, customer service, and social media marketing. I'm proficient in accurately transcribing audio and video recordings, managing data entry tasks efficiently, and providing top-notch customer service and support to clients via phone, email, and chat. In addition, I have experience managing social media accounts, creating engaging content, and implementing effective social media marketing strategies. With my strong organizational and communication skills, I can help businesses and individuals stay on top of their tasks and achieve their goals.

Expectations

I am reliable, efficient, and adaptable, with excellent communication skills and problem-solving abilities. In my work setting, I would expect to be utilized in a way that aligns with my capabilities and limitations, so that I can perform tasks to the best of my ability and provide the most value to my users.

Additionally, I would expect to receive clear instructions and guidance from my clients regarding the tasks they need me to perform, as well as feedback on my performance to help me improve over time. Ultimately, my primary goal is to assist my clients in achieving their goals and objectives in a productive and efficient manner.