Customer Service Professional

Summary

A highly dependable and organized professional with 10+ years providing exceptional IT and customer service duties across various industries. Skilled in troubleshooting, repairing and upgrading software, hardware and operating systems. Flexible and adaptable team player who also works well independently. Excellent verbal and written communication skills, strong telephone, email etiquette and proactive in learning outside the workplace through courses as well as industry and networking events.

Expectations

Stable and motivating work environment
Organizational culture and values
Team spirit

Employment Preferences

Academic Degree

Experience

Skills

• Time Management
• Microsoft Office Phone Etiquette
• Stress Tolerance
• Problem Solving
• IT Troubleshooting Customer Service
• Leadership
• Salesforce
• Data Entry
• Team Lead Contact Center
• Dependability
• IT Infrastructure
• Microsoft Office Strong Work Ethic