Customer Service Manager

Summary

Insightful and results driven IT professional with notable success in the planning, analysis and implementing of IT solutions with the ability to coordinate and lead all phases of the solution while managing, motivating and guiding diverse teams.
Other competencies include: good project management practice; Professionalism; good interpersonal skills; team player; strong service and results orientated and the ability to work under pressure.
An extremely customer focused individual with Global Support experience, supporting countries in the Africa, Europe and Americas region.
A very enthusiastic adult in pursuit of knowledge who seeks to learn and grow with an organization that will utilize all of his capabilities to enhance the companys strategic Mission and Vision.

Expectations

I'm looking for a company and a role where Work-Life Balance (Flexi Hours) is encouraged. I believe creativity flows best when one is not micro-managed but he/she recognizes that they are matured enough to take accountability for the successful outcome of his or her work.
I wish to be groomed for future important roles and to be utilized fully to make a difference in the lives of my colleagues and customers.

Employment Preferences

Expected Base Salary

**,000 USD / year

Academic Degree

Experience

Skills

• AWS Cloud Practitioner
• Datacenter Expert
• ITIL Best Practice
• PRINCE2
• Marketing Management
• Operations Management
• Human Resources Management
• Business Finance Management
• Strategic Management
• Project Management
• Leadership Management
• Sales Acumen
• Business Acumen
• Health
• Safety
• Hazard Identification
• Risk Assessment
• HIRA