Customer service

Summary

I am a customer service specialist with French and English skills and a bachelor's student in business administration and management at Warszawska Szkoła Biznesu w Warszawie. I have 1.5+ years of experience in providing face-to-face customer service at Umoco Foreign Exchange, a leading company in the currency exchange industry. I have developed strong communication, problem-solving, and customer relationship management skills through my work experience and education.

At Umoco Foreign Exchange, I served as the first contact for customers, directing them to the appropriate offices corresponding to the service(s) they needed. I also verified the customer's source of money and provided feedback on their satisfaction with the services. I worked with a diverse and multicultural team of customer service specialists, and contributed to the company's reputation and customer loyalty. I am passionate about learning new languages and cultures, and I speak fluent French and English. I am motivated to join a dynamic and innovative organization that values customer service excellence, teamwork, and continuous improvement. I believe I can bring diverse perspectives and experiences to the team and support the organization's goals and vision.

Expectations

My expectations are to work in a diverse environment where I gain experience and learn from others and i can be myself while trying to be better, they in team with good communication and passionate. Growth opportunity with my career as I acquire new skills and experience

Employment Preferences

Expected Base Salary

**,000 PLN

Expected Hourly Rate

** PLN/hr

Academic Degree

Experience

Skills

• CRM
• Problem Solving
• Analytical Skills
• Customer Support
• Communication
• Team Work