Core banking consultant

Tech Support Bengaluru, Karnataka, India

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Summary

Primary responsibility will be to facilitate the solution to the tickets logged. It includes analysis of the ticket logged,
updating clients through appropriate channels in every stage of resolution, and providing an agreeable solution.
Managing high-volume interactions with customers to drive product adoption, providing strategic guidance, and
inspiring customer loyalty.
Proactively identify issues and coordinate with Temenos teams to remediate issues as they are identified.
Manage consistent customer engagement rhythm to enable strategic and operational conversations.
Gain customer loyalty by putting in place a long-term customer success strategy.