Conversational AI Designer

Summary

I have over two years of experience designing voice and text-driven conversational experiences, focusing on user-centric frameworks to drive and impact business value. Most recently, Ive successfully designed, deployed and maintained over 20 chatbots, conducting data analysis and Conversation Driven Development to further improve the experiences.

Expectations

I'm looking for a role in which I can apply my 2+ years of experience designing and implementing impactful interactions between humans and technology through the power of conversation. I'd expect to analyze user data to drive innovation while focusing on user-centric frameworks to impact business value.

Employment Preferences

Academic Degree

Experience

Skills

• Copywriting
• Conversational Flow Design
• Innovation
• Design
• Strategic Thinking
• NLU
• NLP Understanding
• User Research
• Data Analysis
• Chatbot
• Voice Prototyping
• Usability Testing