Claims Specialist

Summary

My Management and Customer supervising career spans nearly 11 years, with a significant portion of my career focused in several areas of the quality assurance, insurance benefit, auditing processes, provider credentialing, operation reporting, data processing, team management training facilitator, schedule maintenance, and denial management. Over the years, I have provided leadership in managing key transitions and change within organizations, including adoption and implementation of top notch project management training sessions, supervising for data processing, forming committees for problem solving, creating new service lines, and strategic planning with executive leadership, and the board of directors. I have also lead performance improvement initiatives consistent with the organizations mission and vision as well as implementation of action plans to meet and exceed departmental milestones related to customer gap closure, client satisfaction, employee engagement, AR benchmarks. Most recently, I have led my organization through a facility design change that supports centralized departmental operations that enhance the customer experience.

Expectations

I am desiring a company I can grow within and that values culture.

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Experience

Skills

• Project Management
• Operations Manager
• Customer Service
• Claims
• Financial
• Team Lead
• Processor