Change and Release Manager

Summary

Accomplished, analytical and results oriented ITSM professional with over 14 years of expertise providing companies maximized
Service Delivery. She possesses a diverse range of technologies which include hands-on skills in IT operations, Change and Project Management,
technology architecture, ITIL process integration, core business processes, problem solving and building relationships with m anagement, staff, and
clients.

Expectations

ITSM Management, IT Service Delivery, Business Analyst roles.

Employment Preferences

Expected Base Salary

**5,000 USD

Expected Total Compensation

**5,000 USD

Expected Hourly Rate

** USD/hr

Academic Degree

Experience

Skills

• ITIL Certified
• ITSM Service Delivery
• Data Analytics
• ServiceNow
• Cherwell
• Remedy
• Business Analysis
• Project Management
• Reporting
• Research
• Development
• User Acceptance Testing
• Jira