Business Systems Analyst candidate in Silver Spring, Maryland, United States

Summary

Business Systems Process Analyst
Riva Solutions Inc - Remote
August 2022 to Present
Building and managing SharePoint sites for data accessibility and knowledge management.
Defining workflow processes and procedures, performance measures, and collection methodology.
Collaborating with stakeholders and functional leaders to define, capture and collect data requirements, and populate collected data requirements and elements to be populated in a database.
Managing Standard Operating Procedures (SOPs) to capture methodology of data collection and archiving, to ensure repeatable execution, standardization, and audit validation.
Assessing and providing recommendations on implementing quality and on-going system analysis, continuous process review and improvement, while communicating efforts to maximize participation in process improvement by all stakeholders.
Establishing and maintaining electronic data requirements in accordance with laws, DoD regulations, directives, and processes. Backing up all electronic systems containing electronic records regularly in accordance with business needs.
Manpower Data Analyst
JDSAT
August 2021 to August 2022
Collaborated with clients, managers, and technical staff to understand business requirements and create project plans to deliver the desired results.
Analyzed processes, policies, and systems to identify needs, gaps, and areas for improvement.
Built relationships with team members, client personnel, and decision-makers to help build a
common understanding of requirements and support for potential solutions.
Prepared business products, reports, and papers to support team activities, including helping teams develop the stories and messages needed to distil complex information into actionable plans.
Extracted and transformed data from existing relational database management systems.

Conducted exploratory analysis and data visualization to support project needs.
Supported the development and implementation of proofs of concept to aid in the selection
of technology and the validation of model assumptions.
Supported project staff with technical and non-technical communication.
Created process trackers to better streamlined day to day business processes like onboarding and project training, which improved the period of onboarding by 40%.
Business Operations Analyst
GDIT
July 2020 to August 2021
Determined, implemented, and evaluated business metrics to meet ongoing organizational or customer information needs.
Assisted in the reviewing of information technologies to make recommendations on automating storage and disposal of electronic records.
Provided technical support, imaging, indexing, and quality assurance consulting for information management projects.
Researched industry trends for application of process improvement techniques and best practices.
Monitored program deliverables, ensuring timely completion of projects and tasks.
Monitored, analyzed, and tracked input from stakeholders help manage the intake and demand management processes.
Analyzed position description details to either updated or amend position duties and upgraded themes needed.
Prepared award packages for military members and government civilians alike.
Tracked mandatory government training for a staff of 60 members at the agency headquarters.
Coordinated candidate interviews for executive positions and facilitated new hire orientations.
Patient Access Coordinator
Johns Hopkins Medicine - Baltimore, MD April 2019 to July 2020

Educated and enforced HIPAA Privacy Rights while promoting confidentiality and safety when interviewing patients regarding sensitive information.
Liaised with patients, insurance companies, internal/external stakeholders to determine eligibility and payers' responsibilities.
Maintained knowledge in all areas of registration including outpatient, inpatient/observation, emergency room and bed placement.
Prepared divisional and conference reports, invoices, financial statements, letters, case histories and medical records.

Maintained multiple EPIC computer system hospital work queues to correct registration patient information to ensure proper automated hospital billing.

Expectations

I am looking for one that would allow for me to hone my skills, while also learning to improve upon my skills. A place that will allow for me to maintain a great work life balance, and one that compensates me accordingly.