Business Analyst

Business / Systems Analysis Abbotsford, British Columbia, Canada

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Summary

Hello everyone, I am a dynamic professional who has left an impressive mark in the world of business analysis, client consultation, user experience research, and graphic design.
I worked as a Senior Business Analyst at TELUS where I improved operational efficiency by designing innovative solutions.
Previously to the Senior Business Analyst role, I worked at Royal Bank of Canada as a client consultant. I was not only a top performer but also a mentor, guiding new hires and promoting financial services with a focus on performance management and sales optimization.
I also have worked as a User Experience Researcher at the University of Waterloo's Human Resources department, I optimized the HR website, utilizing data analysis and user testing to address navigation problems. I contributed to continuous improvement efforts by gathering and analyzing statistics.
My passion and proficiency have left a lasting impact on each organization I've worked with, and my future promises even greater success and innovation.