Azure Cloud support engineer

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Summary

A result-oriented IT professional with a total of 6 years of experience in Microsoft technologies.
Worked in LTIMindtree ltd. as an Azure PaaS product developer support engineer.
Experienced in guiding Microsoft Azure customers across the world to fix queries with Azure PaaS (Products include Azure App, Function App, App Service Environment, VNet, App Migration, Azure Backup, Scaling, Custom domains, and Azure certificates).
Very Good at Customer handling and providing efficient solutions within SLA.
Experienced in handling small team with up to 4 members.
Earlier worked at Ember Technologies Pvt. Ltd. as a Senior software engineer.
Experience with SQL server development with TSQL & Stored Procedures.
Experienced in supporting, and Bug fixing in existing Applications developed in Microsoft .Net C#.
Maintaining and enhancing the features of the application to improve performance.
Experience with hosting web applications on IIS and monitoring their health checks
Strong background in testing to perform and implement unit Test.
Created multiple process documents and technical reports for guiding the team on multiple tasks.
Technically equipped with Microsoft Azure PaaS services, SQL, Kusto Query Language, PowerShell, ARM templates, JSON, Basic JavaScript, Microsoft .Net in C#, Visual Studio, TFS, and GitHub.

Expectations

To work in a professional organization that allows me to enhance my skills and achieve solutions, contributing to the organizational growth and success of the organization.
As an experienced Azure PaaS product support engineer, I always help on how users can leverage and make the best use of cloud for their agile transformation to focus more on their business growth and application development.