Associate Domain Support Specialist
Summary
Executed preventive reboots on Solaris/Linux for PAN Airtel Africa, deleted subscribers through batch files on ECMS, SDP, and AF. Worked on service restart on various nodes. Solved trouble tickets within designated service levels, with associated remarks and handled critical incidents independently. Knowledge of analyzing tcpdump from wireshark, diameter standard protocol (camel, MAP) Application trace analysis and troubleshooting. Use to deal with customer call and requirement. Worked on tools - MobaXterm, One TM/ ITSM TT & CR, Secure CRT, Putty, TA tool, etigerng tool, winscp, GUI of various Ericsson IN nodes (MINSAT, LB,OCC, NGVS, NGCRS AIR & SDP.
Achievement1: Recipient of Impact Award for 2022.
Achievement2: Received Diamond Award in Q1 2023 & Platinum Award in Q2 2023.
Achievement3: 4 times star performer in Ericsson - in April 2022, December 2022, February 2023 & November 2023
Expectations
seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skill
Employment Preferences
Relocation destinations:
- Bangalore, Karnataka, India
- Hyderabad, Telangana, India
- Ranchi, Jharkhand, India
Expected Base Salary
**0,000 INR
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
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