Assistant Manager IT / IT Manager

Summary

As a highly skilled and successful professional with over 21 years of experience in IT infrastructure management, application support, and security services, I possess a wide range of knowledge and experience. My expertise spans across spearheading large-scale projects, leading end-to-end perfection across incident, configuration, service, problem, escalation, transition & project management, and orchestrating seamless IT implementation projects. I have successfully led the migration of critical systems, implemented diverse applications integrated with Oracle ERP, and provided technical support and training to users on various IT systems. My proficiency in email migration tools & methodologies, antivirus deployment, IT security, and networking.

Expectations

Proven expertise in driving and managing change, overseeing IT infrastructure, application support, security services, and digitization initiatives. Proven skills in managing communication for high priority incidents and any service disruption in infrastructure in a 24*7 environment; drove efficiency and effectiveness of the incident management process
Excellence in supporting project teams in configuring & baselining project items and preparing configuration documentation; skilled in managing configuration / re-configuration of client machines to ensure optimum connectivity

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• Strategic Planning
• Change Management
• Business Process Improvement
• Digital Transformation
• IT Governance
• Compliance Management
• Quality Assurance
• Data Privacy
• Vendor Management
• Stakeholder Engagement