Analyst

Business / Systems Analysis Oswestry, England, United Kingdom

Profile
Contacts

Summary

Business Analyst, (130+ employees): 2022 August 2023
Gathered requirements, produced documentation (requirements: use cases and user stories, specifications, project documentation);
Described business logic and interaction of processes (creation of a process map, As-is and To-be process mapping using BPMN, EPC etc.)
Communications with IT team and internal customers;
Participation in automatization projects;
Testing;
Daily report, final presentations;
Customer support, instructions.

Business Analyst, Engineering project (3 months fixed contract), remotely: 2022
Interviewed users;
As-is and To-be process mapping using BPMN;
Participated in automatization project Implementation BPMS in sales department;
Customer support, instructions.
Project finished on time. Result: Processes are described and put into BPMS using BPMN, final report including recommendations of processes optimization (bottle necks and ineffective processes).

Chief Operating Officer, (500+ employees): 2018 2022
Engineering solutions.
15 000 + clients around the world
Previously - Head of clients support and implementation (2016 2018)

Expectations

I am looking for nice team, interesting tasks to grow as a professional. Also I am ready to start some PM tasks as I have got great experience as a PM in different industries.