Administrative Tech Support

Summary

I present a blend of academic excellence and practical experiences that make me a promising candidate.
My educational journey has been one of continuous growth and intellectual exploration. Currently enrolled in a degree program in Applied Technology with a concentration in Computer Science and machine learning at Brigham Young University-Idaho, I am set to graduate in 2024. I have been the lead of all my teams and editor of our professional reports. While at BYU-I I have studied many topics including but not limited to Microsoft Suite including Teams, Visual Studio Code, Python, C# and cybersecurity, with a firm grasp of software testing methodologies and software lifecycle models many of which I excelled in.
This academic pursuit has not only equipped me with a strong foundational knowledge but has also instilled in me a fervor for lifelong learning. A pivotal chapter in my educational journey was the attainment of the BYU Pathway Connect Certificate in 2020, where I maintained a flawless 4.0 GPA. This program imparted crucial life skills such as time management, budgeting, effective communication (both written and oral), decision-making, and quantitative reasoning. Beyond personal development, I actively engaged in facilitating peer discussions fostering a collaborative learning environment.
Before I went to BYU- Pathways and BYU-Idaho, I completed a Web and Mobile Development & Capstone Certificate at Salt Lake Community College in 2020. This program was the start on my path forward in various technologies, including HTML5, CSS3, PHP, JavaScript, and MySQL databases. I have learned data analysis, research, and goal-driven execution.
My skill set encompasses a versatile array of competencies that can enhance success in the Administrative Tech Support role. I possess a strong command of business finance, enabling me to efficiently manage invoices and address ad-hoc project requests. My ability to coordinate teams and projects effectively, even within fast-paced environments, has been honed over time. Moreover, I am unwavering in my commitment to maintaining sensitivity and confidentiality when handling sensitive information. I have created and written company SOPs and training programs and dealt with other high priority projects. I excel in large events, public speaking, and convention presentations, underlining my adeptness in communication. My extensive leadership training encompasses time management, problem-solving, and critical thinking.
My practical experiences complement my academic foundation. During my time at Wonder Bucket in 2019, I served as a Production/Laser associate, managing computer setups and laser cutting processes. This role demanded meticulous attention to detail and demonstrated my technical proficiency. As an employee at a local Bank in 2018, I adeptly processed financial transactions, including deposits, withdrawals, transfers, and money orders, attesting to my dedication to client satisfaction.
At a Healthcare business from 2001 to 2017, where I held the role of Manager, I undertook significant responsibilities. This included planning a chemical lab project from inception to completion, worked marketing platforms that achieved a remarkable 289% increase in specialized orders and a 400% boost in other sales. I actively contributed to policy development while mentoring colleagues through both small and large speaking engagements.
During my time as a Regional Area Representative for a national firm from 2000 to 2001, I substantially improved client contact and effectively represented the company in various industry events. In conclusion, my academic dedication, versatile skill set, and practical experiences make me a valuable candidate for your company and an Administrative Tech Support role. I am poised to contribute significantly to your organization's success. I look forward to discussing how my qualifications align with your organization's unique needs and goals.
Looking for a dedicated Administrative Tech Support professional with a passion for continuous learning and a proven ability to drive results? Let's connect and explore how I can contribute to your success."

Expectations

I am actively seeking a position that offers clear expectations, room for professional growth, and a positive work environment. I value autonomy and opportunities for responsibility, effective two-way communication, and collaborative projects. Access to training, resources, and support systems is important for my well-being and productivity. I also prioritize job security, job satisfaction, and a stable work environment. I aim to contribute to an organization with a strong commitment to its mission, ethics, and reputation. Competitive compensation and a nurturing flexible work-life balance are essential to me.
In conclusion, I am enthusiastic about aligning my career goals with a company that values technology, innovation, and social responsibility. I believe in a mutually beneficial relationship where I can contribute to your organization's success. Thank you for considering my application, and I look forward to the opportunity to contribute to your team.

Employment Preferences
Expected Base Salary

**,000 USD

Experience

Total Professional Experience

30 years

Startup Experience

6 years

Big-Tech Companies

no experience

Enterprise Experience

no experience
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