Account Manager

Customer Success & Account Management Seattle, Washington, United States

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Summary

Senior professional with over 9 years of experience in customer success, technical project management, and retail operations. Currently serving as a Senior Solutions Consultant, specializing in professional services, product adoption, and customer success. Previously held roles as a Senior Customer Success Manager and Technical Project Manager, managing software solutions for corporate events and ensuring compliance with InfoSec and GDPR standards. Experienced in agile and waterfall methodologies, stakeholder management, and leading cross-functional teams. Demonstrated expertise in retail management and operational efficiency in previous roles as Store Manager.

Expectations

I am looking to transition into revenue focused roles, ideally at a company with growth opportunity. I do not have any strict expectations with my next role, and am open to on site, hybrid, or remote opportunities.