Account Manager

Summary

I am a senior level Account Manager, where I apply my MBA in Global Management and over ten years of experience in account management to deliver customer satisfaction, revenue growth, and operational excellence for e-commerce, logistics, and SaaS businesses.

My core competencies include solution selling, data analysis, value positioning, contract negotiation, and relationship building. I have successfully managed and grown accounts with major retailers and partners, such as Amazon, Target, Macys, Shopify, and Walmart, boosting contract value and retention rate. I am passionate about helping customers achieve their business goals and solving their pain points with innovative and scalable solutions. I've helped retain 15 clients from churning in a 7-month span converting most to multi-year contracts.

I am currently studying for my Six Sigma Green Belt.

Expectations

-Positive Leadership that listens and is ready to work with the team to find solutions.
-Existing Account Management team with goals
-Ready to see growth in accounts with strategic and creative solutions
-Cross Functional teams work together to find solutions to fit the customer
-Training and onboarding

Employment Preferences

Expected Base Salary

**0,000 USD

Academic Degree

Experience

Skills

• Account Management
• Retention
• Sales
• Upsells
• Contract Renewals
• Negotiations
• Customer Relationship
• Human-Approach