2nd Line Application Support Team Lead
Summary
2nd line Application Support Team Leader
Provide guidance and leadership to the Support team
Ensure that all systems have onsite support at agreed times
Ensure that agreed schedules of cross training are followed
Actively identify and communicate areas where skills gaps present a risk to supporting business as usual activity
Ensure the Support team actively resolve Service Now incidents to the best of their ability
Draft and distribute support related communications to appropriate stakeholders when required
Expectations
New challenges
Employment Preferences
Expected Base Salary
**,000 EUR
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
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