Field Service Engineer Laser Systems
Job Description
We are seeking a highly skilled and proactive Field Service Engineer to support advanced laser systems across the United States. This role is primarily based on-site in the Detroit area and requires extensive travel to customer locations nationwide.
Key Responsibilities
Install, commission, calibrate, and troubleshoot advanced laser equipment at customer sites
Perform preventive and corrective maintenance to ensure optimal system performance
Diagnose and resolve complex mechanical, electrical, and software issues
Provide both on-site and remote technical support to customers
Train customers on system operation, maintenance, and basic troubleshooting
Prepare detailed service reports and maintain accurate documentation
Manage spare parts inventory and coordinate with logistics teams
Build strong customer relationships and act as a trusted technical advisor
Provide feedback to engineering and product teams for continuous improvement
Qualifications
Associates or Bachelors degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or related field (or equivalent hands-on experience)
3+ years of experience as a Field Service Engineer (industrial equipment preferred)
Strong knowledge of electromechanical systems, CNC controls, servo drives, and high-voltage systems
Experience with laser systems (especially fiber lasers) is highly preferred
Ability to read and interpret electrical schematics and mechanical drawings
Excellent troubleshooting and problem-solving skills
Strong communication and customer service skills
Ability to work independently and manage multiple priorities
Willingness to travel frequently (up to 75%+) across the U.S.
Valid drivers license and passport required
Work in United States
Employment Options
Base Salary
90,000 - 115,000 USD
