Customer Service Agent

Job Description

Customer Service Agents ensure that our passengers have the best flying experience possible.

- High school diploma is our minimum educational requirement
- 1-2 years+ of Customer Service experience is an asset, but not required, as we will train the successful candidate(s) in full

- Learning our industry-specific computer-based programs
- Learning industry regulations and company policies & procedures
- Attending all training sessions required for the position
- Answering telephones for inquiries with a pleasant and patient manner
- Making and changing reservations; taking payments in cash and other payment methods
- Checking baggage and charging according to company policies
- Assisting with check-in and passenger boarding
- Ensuring that the work environment is kept neat, clean and supplies are stocked
- Taking initiative, using tact and good judgment
- Have the ability to obtain an RCMP check and other clearances, if required

We provide: Flexible work schedule, Benefits, Employee travel, Casual & Cooperative work environment, Opportunity for Advancement and Competitive Wages.

Positions available at St. Andrews (Winnipeg) and other locations to be discussed with selected applicant(s).

All applications are appreciated and will be considered.

Work in Canada

Employment Options

Professional Experience

Skills