Implementation Consultant
Summary
Driving customer satisfaction with a proactive approach to exceed the needs of the customer and company. Collaborated with teammates to create an Operational Readiness document to provide customers with a post-implementation roadmap. Performed quality assurance testing on the client portal, verified email templates, and communicated launch dates to internal stakeholders to support the implementation of new customers. Reconstructed Client Services organizational process documentation for post-acquisition knowledge sharing and alignment.
Expectations
Company culture is important to me. Work/life balance with the ability for a flexible schedule for those times when personal life and work life intersect. I am always eager to learn and ask questions, and offer ideas, having a company that supports that will be my true fit.
Employment Preferences
- Cork, Ireland
Expected Base Salary
**,000 USD